Privacy Policy
Effective Date: 18th February 2024
At wpetshop.com, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you shop with us, and how you can interact with our team.
1. Who We Are
wpetshop.com (“we,” “our,” or “us”) is an online pet supplies store dedicated to providing high-quality products for your pets.
Business Model: We operate as an e-commerce store selling pet food, accessories, and related products.
Business Identity: W PET SHOP, 06 523 3470 , Al Dhaid Rd – Muwaileh Suburb – Sharjah
Contact Us Anytime: You can reach us at info@wpetshop.com or through our website contact page.
2. Information We Collect
When you interact with our website, we may collect the following information:
Personal details: Name, email address, phone number, billing and shipping address (for order fulfillment).
Payment details: Processed securely via our trusted payment partners (we do not store full credit card details).
Browsing information: Cookies, IP address, and device details to improve website performance and customer experience.
3. How We Use Your Information
We use your information to:
Process and deliver your orders.
Provide customer support and respond to your inquiries.
Send updates about your order status.
Share exclusive offers or promotions (only if you opt-in).
Improve our website, services, and customer experience.
4. Sharing of Information
We respect your privacy. Your information will not be sold or rented to third parties. We only share data with:
Payment processors (for secure transactions).
Delivery partners (to deliver your order).
Service providers (such as website hosting or analytics, strictly to support our operations).
5. Your Choices & Rights
You are in control of your information. You can:
Request a copy of your personal data.
Ask us to update or correct your information.
Request deletion of your data (except when required to keep for legal or accounting purposes).
Opt out of marketing communications anytime by clicking “unsubscribe” in our emails or contacting us directly.
6. Cookies & Tracking
Our website uses cookies to:
Remember your preferences (like items in your cart).
Improve website performance and security.
Help us understand how visitors use our website.
You can control or disable cookies through your browser settings.
7. Security Measures
We take security seriously:
Payments are processed securely through trusted gateways.
SSL encryption protects your data during transfer.
Access to your personal data is restricted to authorized staff only.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The updated version will always be posted on this page with the Effective Date.
9. Contact Us
If you have any questions, concerns, or requests about your data or this Privacy Policy, you can contact us at:
📧 Email: info@wpetshop.com
📍 Address: Al Dhaid Rd – Muwaileh Suburb – Sharjah
We are here to help and will respond promptly.
